How do I cancel an order?

You can cancel your order through phone before we start processing the order. Your order amount less the payment gateway charges and cancellation charges will be refunded. In case the preparation of the cake you ordered has started, you cannot cancel the order. There will be no refund in such an event. In the event where the Bakers Home is not able to deliver the product due to no-stock or any other reason, entire order amount will be refunded.

How long will it take to process my cancellation request?

Once you request the cancellation of cake(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email/SMS.

Having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Bakers home.


All content on this website including the logo, graphics, text, design, is the property of Bakers home. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from Bakers home.


Bakers home may at any time modify the terms and conditions (“Terms”) of the Service without any prior notification to you and the revised version shall be available on the site.

In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms.

If at any time you have questions or concerns regarding our policy or your privacy or please feel free to write us an email to or call +91 8884000601.

By placing the order the customer has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.


1. As our product have restricted shelf life and is also subject to melt we will call up the guest or the recipient you have chosen to gift to be available at the address to receive it.

2. We deliver all 365 days of the year (including Sundays and public holidays).

3. Please use a regular street address with nearby land mark for faster delivery of cake.

4. All deliveries will be executed between 10:30 AM to 10 PM. If a delivery is made outside the specified time frame and address this does not entitle the Customer to any compensation.