FAQ’s

1. Do you serve fresh cakes every day?

A. Yes. Cakes are prepared only after the order. We always ensure in maintaining the quality, freshness and taste of

the cakes.

2. Can I Order the cake online?

A. yes you can! Online orders must be placed at least 2 hours prior.

3. Can I have my personalized message on Cake?

A. Yes you can. Please mention your desired message while placing the order in the delivery instruction tab.

4. How much time will it to take get the cake delivered?

A. We bake our cakes only after the order, we need 2 hours’ time to have the cakes ready and deliver to you at the

earliest

B. For personalized and Photo print cakes Need 24 hours prior order.

5. Does Bakers Home do delivery?

Yes, two hour notice is required. You can either collect your cake from our store if it is close by or we will deliver it

at your door step.

A.Free delivery: Bellandur -560103

B.Delivery charge 50/- Rs.: marathahalli, Sarjapur & HSR layout -560037, 560035 & 560102.

6. Do you do midnight delivery?

A. No. Currently we do not offer midnight delivery.

7. Can I cancel my order?

A. Yes. You can cancel the order 1 hour before the mentioned delivery time. Please mail us on

support@bakershome.in or give call to 8884000601.

B. Personalized and Photo print cakes can be cancel 24 hours before the given delivery time.

8. Can we buy cakes on visiting the shop?

A. Yes you can. All the cakes we keep in our shop display are prepared on the same day and are fresh.

9. Can we reschedule the cake delivery time?

A. Yes, you can for free unless we are on our way to deliver you the cake. Make a call to our customer service

before 1 hours of delivery time.

10. Do we prepare customized cakes?

A. Yes, we will take order for customized cakes. We will design and prepare the cakes as per you needs.

11. Will my cake get spoiled?

A.Your cake will not get spoiled if it is refrigerated immediately after the delivery. You can use it up to 2 days.

12. Do you make adult-themed cakes? 

A.Yeah, of course 🙂

13. Do you make sugar-free and egg less cakes?

A.We make sugar free and egg-less cakes on order only.

14. ALLERGIES

PLEASE NOTE – CAKES are for CONSUMPTION ONLY. DO NOT recommend Smearing/applying it on anyone.

You may have skin allergies!!!

We cannot guarantee that our products are free from any ingredient that may cause any food allergies. General

ingredients used in our bakery depending on the product are: Milk &/or Milk Powder, Eggs, Nuts, Soy, Corn,

Wheat, All-Purpose Flour, Food grade colors/dyes, Sugar, etc.

We recognize the seriousness of allergies & recommend that you be cautions in case you are allergic.

We will not assume any liability for adverse reactions to the food consumed / food items one may come in contact

with while eating a product from our Bakery-Confectionery. There is a possibility that ALL product could contain a

trace of nuts. If you have a severe allergy, we do not recommend eating.

15. How do you accept the payments?

A. We accept online, cash on delivery and payment by card at time of delivery with prior request.

16. I made a mistake while ordering, how can I change my order?

A. Yes, you can. If we are already in middle of your cake preparation, a nominal charges will apply.     Please call

our customer service number 8884000601 and let us know your desired changes.

17. Do you work on Sundays and other Holidays?

A.  Yes. We are open on all 365 days of the year.

Bakers Home values your business and is continuously looking for ways to better

satisfy their customers. Please do share with us if there is a way we can serve you

better at feedback@bakershome.in