Privacy Policy

Effective Date: 18/03/2025
Last Updated: 18/03/2025

At Bakers Home Design Cakes, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and secure your information under the Information Technology Act, 2000, and the SPDI Rules, 2011, applicable in India.

1. Information We Collect
   We collect personal and sensitive data as defined under the IT Act & SPDI Rules:

Personal Information
Name, phone number, email, and address.
Social media profile details (if you engage with us online).
Contact details shared through WhatsApp, Instagram, or website inquiries.
Sensitive Personal Data (SPDI Rules)
Payment details (processed securely through third-party payment gateways; we do not store payment data).
Any food allergies or special health-related requests related to cake customization.

2. Legal Basis for Collection (As Per IT Act & SPDI Rules)
   We collect personal and sensitive data under the following legal conditions:

✅ With your consent – By using our services, you agree to provide your details for order processing.
✅ For legitimate business purposes – To fulfill orders, improve services, and maintain website security.
✅ As required by law – To comply with Indian legal or regulatory obligations.

3. How We Use Your Information
   We use your personal data for:

Processing orders and deliveries efficiently.
Providing customer support via phone, WhatsApp, or email.
Sending promotional offers (only if you opt-in).
Enhancing website performance through analytics tools.
Preventing fraud and ensuring security in payment transactions.
📌 We DO NOT sell or misuse your personal data.

4. Data Sharing & Disclosure
   We DO NOT share your data with third parties, except in the following cases:

Service Providers: Delivery partners, payment processors, or web hosting services.
Legal Authorities: If required by law enforcement agencies under Section 72A of the IT Act.
Business Transfers: If our business is merged or acquired, user data may be transferred.

5. Data Security Measures
   We implement reasonable security practices as per Section 43A of the IT Act & SPDI Rules, including:

🔒 SSL Encryption – Securing payment transactions.
🔒 Restricted Access – Only authorized employees handle personal data.
🔒 Regular Security Audits – Ensuring compliance with Indian data protection standards.

In case of a data breach, we will notify affected users as per IT Act regulations.

6. Your Rights Under India’s IT Laws
   As per the IT Act & SPDI Rules, you have the right to:

✅ Access & Review Data – Request copies of the data we hold about you.
✅ Correction of Data – Update incorrect or incomplete information.
✅ Withdraw Consent – Opt-out of promotional communications.
✅ Request Data Deletion – Ask us to delete your information (subject to legal requirements).

📩 To exercise your rights, email us at bakershome.designcakes@gmail.com.

7. Cookies & Tracking Technologies
   🍪 What Are Cookies?
   Cookies are small text files that enhance website functionality.

📌 How We Use Cookies:

Improving user experience & navigation.
Tracking website analytics to optimize performance.
Running targeted advertising (if applicable).
📌 Manage Cookies: You can disable cookies in your browser settings, though some site features may not function properly.

8. Third-Party Links & External Websites
   Our website or social media may contain links to third-party sites. We are not responsible for their privacy practices and encourage reviewing their privacy policies.
9. Data Retention Policy
   📌 How Long Do We Keep Your Data?

Order details & contact information: Up to 2 years for record-keeping.
Marketing preferences: Until you opt out.
Payment information: Never stored by us, handled by third-party payment providers.
📌 Data Deletion Request: Send an email to bakershome.designcakes@gmail.com if you wish to have your data removed.

10. Compliance With India’s IT Act & SPDI Rules
    This Privacy Policy complies with:

📜 Information Technology Act, 2000 (Section 43A & 72A) – Governing personal data protection.
📜 SPDI Rules, 2011 – Defining sensitive personal data and security practices.
📜 Personal Data Protection Bill (if enacted) – Future compliance updates will be made accordingly.

11. Updates to This Privacy Policy
    🔄 We may update this Privacy Policy from time to time. Changes will be posted here, and users will be notified if significant modifications are made.
12. Contact Us
    📌 For privacy-related queries or data requests, contact us:
    📧 Email: bakershome.designcakes@gmail.com
    📞 Phone/WhatsApp: +917406555300
    📍 Business Address: 77/1, Outer Ring Rd, next to Just fresh point, near reliance centro and shell petrol pump, Bellandur, Bengaluru, Karnataka 560103

By using our website or services, you agree to the terms outlined in this Privacy Policy.